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AI voice agents

AI voice agents that answer and call for your business.

An Enlassa AI voice agent answers and makes calls for your business: it picks up your phone number, calls your contacts, talks to visitors from your website and hands the call to a person when needed. You build it without code and measure it call by call.

What does an AI voice agent do?

It talks on the phone with a natural voice, 24/7, without hiring more people. It listens, answers and gives up the turn when the caller interrupts.

  • Customer service and support, at any hour.
  • Collections and payment reminders.
  • Booking and appointment confirmations.
  • Lead qualification and surveys.

The same agent on four channels

You set it up once and it answers inbound calls to your number, makes outbound calls, talks to visitors right from the browser and lives in a widget you embed on your site with one line of code. Web voice and the widget need no phone number.

It talks to your systems during the call

The agent queries your CRM and your APIs while it talks, stores the data you ask for in variables, books appointments and uses your knowledge base — documents, FAQs or your website — to answer with your company’s information.

It transfers to a person when needed

It hands the call to someone on your team or to another agent, with the context of what was already said. It can wait until a real person answers — not a switchboard playing music — before presenting the case.

Outbound call campaigns

Upload a list and the agent calls each contact at a steady pace, within the hours you allow.

  • Retries based on what happened in each call: a voicemail is not the same as a busy line.
  • A do-not-contact list respected across every campaign, by voice and by WhatsApp.
  • Downloadable recordings and a summary of every campaign.

Watch every call, live and afterwards

The Live view shows the conversation as it happens, word by word. Afterwards, each call keeps its recording, transcript, outcome and why it ended. On the Growth and Pro plans you also see live sentiment.

Test it before it calls a customer

Make test calls from the browser or to your phone, and run simulated tests where a fictional customer talks to your agent so you can review its reasoning. The editor checks the agent’s configuration and warns you if something does not add up.

Frequently asked questions

Do I need my own phone number?

Your plan includes phone numbers (DIDs) for inbound and outbound calls, and you can add more. Web voice and the widget need no number.

Is it the same agent on every channel?

Yes. You set it up once and it works on the four voice channels — and on WhatsApp — with the same script, the same actions and the same information.

What if the agent cannot solve the call?

It transfers the call to someone on your team or to another agent, with the context of what was already said.

Ready to try it with your own case?

Create your first agent in minutes and try it free with 20 minutes for calls, WhatsApp or meetings. No card, no code, cancel anytime.